24/7 EMERGENCY SERVICE

SERVICES OFFERED

AIR CONDITIONING

HEATING

Our cooling experts are prepared for all air conditioning repair or installation needs. We offer maintenance with seasonal tune-ups.

Our technicians are fully equipped to service all heaters and furnaces. Our heating tune-ups will keep your system running all season long.

SMART THERMOSTATS

INDOOR AIR QUALITY

Our selection of smart thermostats will help keep you comfortable while reducing energy use.

We offer a range of services and products including duct cleaning and whole home humidifiers.

ARS / Rescue Rooter Austin is a leading industry provider of heating and air conditioning repair and replacement in Austin and would love to show you our exceptional service.

24/7 

Emergency Service

When emergencies happen, you can count on ARS / Rescue Rooter Austin – even in the middle of the night!

WRITTEN ESTIMATES

Before The Work Begins

Before any work begins, your technician will go over all pricing & explain in detail their recommendations.

Guaranteed Satisfaction

If you are dissatisfied with our work in your home, within one year of the date of the original invoice, we’ll make every effort to meet your expectations & cheerfully refund 100% of your money.******

As COVID-19 continues to impact the global community, we at ARS want to update you on the steps we have taken to ensure the safety of our employees and customers, as well as business continuity for the communities we serve across our nation. We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to, or being required to, remain home for extended periods of time.

More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers.

We require all technicians to be equipped with the following personal protective equipment (PPE) when entering homes or businesses for peace of mind and prevention:

• masks
• gloves
• shoe covers

We are requiring employees to stay home or seek medical attention consistent with CDC and WHO guidelines if they are experiencing symptoms such as shortness of breath, coughing, and fever. Should there be concerns about any employee, please contact us at (877) 344-1547. 

For the safety of our employees and customers, (i) prior to booking an appointment and (ii) again prior to our technicians arriving to a home, our Customer Relations Specialists will make inquiries to confirm there are no occupants of a customer’s residence experiencing any symptoms and to confirm we have explicit authorization to service the residence.

For the safety of our community and consistent with health guidelines, we do reserve the right to postpone or cancel service in situations where symptoms such as shortness of breath, coughing, and fever are encountered or confirmed. 

We will be prioritizing emergency service requests during this time and allocating our resources to fulfilling such needs over other elective service requests, but please know, we are prepared to respond to customers’ needs as promptly as ever because we understand that HVAC, plumbing, and electrical systems are critical services.

This is an unprecedented time for everyone, and the situation is changing daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service from us without disruption, and we thank you for your continued trust in us.

‡See ARS.com for our Exceptional Service Guarantee.

*Discount applies to service call fee only. Any repairs are additional and will be quoted and performed upon customer approval. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 5/31/21

**Standard price of tune-up is $109. Price valid for one working system. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 5/31/21

***Customer will receive a $750 Travel Voucher with the purchase and installation of a 14+SEER 2 speed system. Major US Holidays will be excluded for travel unless Customer upgrades at Customer’s own expense. Any alterations to increase the number of days may be done at Customer’s expense. Credit card may be required upon check-in for incidentals during Customer’s stay and will be due at Customer’s own expense. Reservation for stay must be made at least 30 days in advance and must be used within 365 days of Customer’s receipt of the Voucher, or the Voucher becomes void. Customer may cancel or make changes to the package up until 30 days prior to travel. If Customer makes changes, fees may apply at Customer’s expense and the dates must remain within the 365 days of Customer’s receipt of the Voucher. Cancellation of the package will void any future use of the Voucher. Travel Voucher is non-transferable. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 5/31/21.

****$200 maximum repair discount. Purchase and installation of new system required for $100 discount. Must show valid id indicating eligibility. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 5/31/21.

*****$200 minimum purchase required. Excludes service call fee. Valid at participating ARS® Network locations. Not valid for third party, new construction, or commercial customers, with any other offers, discounts, or on prior sales. Call service center for details. Coupon required at time of service. Void if copied or transferred and where prohibited. Any other use may constitute fraud. Cash value $.001. Offer expires 5/31/21.

******If, for any reason, within one (1) year of the date of the original invoice, you are dissatisfied with our work in your home, we'll make every effort to meet your expectations, or remove your equipment (if applicable) and cheerfully refund 100% of your money.

© 2021 AMERICAN RESIDENTIAL SERVICES LLC.. All Rights Reserved.  License # TACLB97192E. J Hernandez, MPL41935 Travis Kliebert

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